Technical support

To use our technical support you need to hold a Maintenance & Support subscription. If this is the case, use the E-mail address below to contact our support desk. Please include the following information:

• Subscription number.
• Hardware/ Operating system.
• The software you are having problems with and its version.
• The database used for the calculation.
• If possible, Macro-files (.TCM and .DCM files) used for the calculation.
• The specific problem.

Our support people can be reached by phone, fax or E-mail. For details please see below:

E-mail: support@thermocalc.se
Phone: +46 8 545 959 30
Fax: +46 8 673 3718